Skype for Business

Previously known as Lync, Skype for Business allows you to send an instant message, initiate audio or video conference calls.

Skype for Business lets you add up to 250 people to online meetings, provides enterprise-grade security, allows you to manage employee accounts and is integrated into your Office apps.

Microsoft recently announced that Teams would become the hub for all O365 communications functionality, incorporating Skype for Business for Office 365 users and bringing voice and video services under the Teams umbrella.

Helps with

Communication: instant messaging is perfect for staff either hot-desking or working outside the office.

It’s also the preferred method of communication for younger employees, who will make up half the workforce by 2020.

Skype for Business is especially helpful for businesses with geographically dispersed offices and customers.

Skype calls are significantly cheaper than landline or mobile phone calls.

Beware of

Mac users do experience some issues with Skype for Business. The Record feature is not yet supported in Skype for Business on Mac but there are rumours it will be available soon.

Video sometimes does not work when using Chrome on Mac computers, and when it does, the Skype for Business on Mac client will only display video of the current speaker.

For all users, meeting attendees are muted by default when they log in to a meeting. Click the blue Audio icon on the bottom of the screen to unmute.

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