Grace Group

Overview A legacy of the iconic Grace Bros empire founded in 1885, the Grace Group is recognised internationally as an expert in a broad range of specialty relocation and document storage solutions. The Grace Group manages a portfolio of premium relocation and records management brands including Grace Removals, Grace Information Management, Crown Relocations, Smartbox and[…]


Overview Operating as a university since 2000, Auckland University of Technology (AUT) has already grown to be the second largest in New Zealand and been independently ranked as one of the top 1% of universities worldwide. AUT have more than 60 research centres and institutes delivering leading research – from artificial intelligence and robotics to[…]


Overview Waverley Council is a leading and innovative Council located between the city and the sea in Sydney’s Eastern Suburbs. Waverley Council provides a broad range of services to approximately 75,000 residents of suburbs including Bondi, Rose Bay, Tamarama and Bronte. The council employs 750 people with a strong commitment to the wellbeing and professional[…]

Community Living Australia

Overview Community Living Australia was formed in 2015, when two existing organisations, CLASS and Community Lifestyles, came together with the shared mission to deliver high quality services and provide a strong voice for people with disability to accomplish their life goals. Community Living Australia now supports approximately 500 clients and employs over 500 employees across[…]

Berry Street

Overview Established in 1877, Berry Street is one of Australia’s largest independent family service organisations, focused on protecting young people in need and strengthening families. The focus today is cultivating a child and family system geared towards early intervention and prevention. Uniting staff and inspiring partners and donors, Berry St core belief is that children,[…]


Overview Sylvanvale is a not-for-profit organisation supporting 750 children and adults with disability to have a better quality of life. Comprising 650 staff in over 50 locations across Sydney and the Blue Mountains, the Sylvanvale workforce have diverse technical capabilities and for many, English is their second language. The Business Goal Sylvanvale had challenges keeping[…]


Overview Australian owned AccessEAP is a social enterprise providing mental health and wellbeing services in the employee assistance programme (EAP) industry in Australia. As a founding member with over 30 years’ operational experience, AccessEAP is focused on developing and refining workplace best practices for a diverse range of industries. They take a people-first approach and[…]

City of Parramatta

Overview City of Parramatta is a major Sydney council with over 1,300 employees providing services to the area’s 235,000 residents. City of Parramatta plays a major role in revitalising the local government area, providing programs and services to improve the quality of life for its residents and to make Parramatta a great place to live[…]

Sydney-based Council

Sydney-based Council The Business Goal Council had been actioning a Digital Transformation strategy with the goal of adopting a digital operating model that puts customers, community and staff at the heart of everything they do. Naturally, a new Digital Workplace formed a significant part of this transformation: -Connecting teams and providing staff with the tools[…]

Ability Options

Overview For 45 years, Ability Options have been supporting people with disability and providing employment services in NSW. Each year, Ability Options assist over 25,000 people from 94 locations, supporting people in the home and in the community. The people delivering these valuable services are predominantly frontline workers, accessing information on the go. The Business[…]


Overview EMM Consulting is a leading Australian planning and environmental consultancy, advising private and government organisations in environmental assessment and approvals, planning, management and compliance. Over thirteen years in the industry, EMM have built a reputation for integrity, innovation, leadership and professionalism. The Business Problem Following a period of rapid growth, it was recognised that[…]

Accolade Wines

Overview Owned by The Carlyle Group, Accolade Wines are a global Australian organisation dedicated to the production, marketing and distribution of Australian wine. Their brands include St Hallett, House of Arras, Hardys, Banrock Station, Grant Burge and Petaluma. Accolade Wines one of the largest wine companies in the world by volume, employing over 1,600 people[…]

Cape Breton University

Overview Located on beautiful Cape Breton Island in Canada, Cape Breton University (CBU) delivers a comprehensive set of educational programs across a range of disciplines to over 5,000 students from 50 countries. CBU are dedicated to building a sustainable future for the island and place a high value on their people and culture as well[…]


Overview Toi-Ohomai Institute of Technology is one of the largest tertiary education providers in New Zealand. More than 13,000 students study with Toi-Ohomai across nearly 86 delivery sites. There are more than 200 study options and specialties in business, creative arts, engineering, forestry, health and nursing, hospitality, marine science, road transport, tourism and trades. The[…]


Overview The Royal College of Pathologists of Australasia Quality Assurance Programs (RCPAQAP) are world leaders in the provision of external quality assurance (EQA) for pathology laboratories. RCPAQAP global reach extends to 80 other countries around the world. The Business Goal RCPAQAP for the first 25 years was very much a siloed organisation as each discipline[…]


  Overview With 231,000 employees in over 700 offices across 150 countries, EY is one of the largest professional services firms in the world, providing integrated, cross-border service including financial audit, consulting and advisory services for client companies. EY is regularly ranked on the Fortune 100 ‘Best Companies to Work For’ list. The Business Goal[…]

Universal Business Team

  Overview UBT is a global enterprise supporting clients across 19 countries with business advisory and group buying services. From consulting, training, in-house business coaching to accounting and sourcing operational business services, UBT’s people are its greatest strength. The Business Problem Over 10 years UBT grew from a group of volunteers to a global business[…]

Disability Services Australia

Overview Disability Services Australia (DSA) was founded by a group of parents looking to create employment opportunities for their children. DSA have grown from humble beginnings in 1957 to employ almost 1,500 people and provide a range of supports for thousands of people each year. With the introduction of the NDIS, people with a disability[…]

St George Community Housing

Overview St George Community Housing develop and manage sustainable, safe and affordable homes and work to create vibrant, inclusive communities. SGCH provide a home for almost 9,000 people in 4,700 properties across Sydney. Close coordination is essential for SGCH to deliver their services efficiently to Sydneysiders in need. The Business Problem As part of their[…]

Australian Hearing

Overview Established in 1947, Hearing Australia is Australia’s largest provider of government-funded hearing services with 157 Hearing Centres Australia-wide. With over 1,300 staff, Hearing Australia are the hearing services provider of choice to over 335,000 people. The Business Goal Hearing Australia recently relaunched their high-profile brand as an authority to lead the way for the[…]