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Bots are entering the Digital Workplace.
With the ability to consume huge amounts of information, these Digital Assistants can find information, troubleshoot problems, guide staff through processes and even make suggestions.
As little as 5 years ago, building an intelligent chatbot would have required a host of NLP and AI specialists, painstakingly building the bot, then training it with lakes of data. It wasn’t affordable for those of us who were not Facebook or Google. It is now.
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Bots: What are they good for?
Your friendly Digital Assistant is available 24/7 to help people with the admin that distracts them from their actual jobs, with no training required. Everyone knows how to chat!
IT Helpdesk
Guiding people through processes step by step
HR Processes
Leave requests, Expenses, policies and processes
Finding people
by location, skill, language or experience
Bookings
meeting rooms, catering, resources, transport
Forms
complete the right form, correctly, the first time
Ibrahim Hamza, Partner Strategy Lead for Data & Artificial Intelligence at Microsoft shares his thoughts on what smart companies are doing with AI.
"The time has come for every enterprise to come to grips with AI's impact and challenges, and begin to build a roadmap to harness its potential to transform businesses and industries,”
Outlook on Artificial Intelligence in the Enterprise 2018
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Leading businesses have already implemented AI and are realising the benefits of productivity, reduced errors and employee satisfaction. The race is on to refine and build capability; bot-training takes time and requires iteration, it is not something that can be built and simply deployed, ready to go.
Is your organisation ready to take advantage of artificial intelligence?
Meet Jackson
Jackson is the newest feature on the Injio Digital Workplace.
As well as giving you the latest news and weather,
Jackson can help you:
- Find a company policy
- Fill in a form via Q&A
- Submit a great new idea
- Download the latest proposal template
- Add a new Lead to the CRM
- Onboard a new starter
- He can even order lunch!