WebVine implemented SharePoint Intranet Injio to communicate Australian Hearing’s brand identity and reinforce the progressive and caring culture across the organisation. Injio helps geographically dispersed teams develop a cohesive voice and inspires customer-facing staff to focus on delivering the very best care experience, every time.
Improved team information and search capability combined with one-click communications encourage teams to collaborate and support each other to achieve their goals. Each team member has the ability to create a personalised digital workplace experience with their own links and preferences, and to stay in touch with the pulse of Australian Hearing, no matter where they are.
The new Australian Hearing Hub has improved connections between Australian Hearing teams and reinforced their culture, making it easy for new starters to understand the organisation and giving existing employees a new way of working. Front line staff can easily share inspiring success stories to ensure everyone responsible for delivering exceptional customer service understands how their role contributes to organisation success. The increased focus on working together, enabled by the Injio platform has resulted in some exciting new cross-departmental collaborations, improving existing processes and highlighting untapped opportunities.
“We love it”
Rachel Roberts, Business Transformation Manager, Australian Hearing