Digital Workplace Success: Information Architecture

Information architecture (IA): it sounds hard and complicated and not like the fun job of designing a digital workplace was supposed to be for the Communications team. Never fear, it can be challenging but it is possible to plan and deliver an IA plan that captures users’ requirements. USERS?? Yes. Effective IA requires user involvement[…]

Digital Workplace The Right Team

Digital Workplace Success: The Right Team

Would you ask a plumber to fix your watch? How about a voice coach to teach your kids soccer? It’s amazing how often organisations expect existing team members to run a Digital Workplace project despite having never had the opportunity to gain relevant experience. Traditionally we see all these kinds of initiatives falling to IT,[…]

Digital Workplace Executive Support

Digital Workplace Success: Executive Support

It’s not from lack of effort that I see Digital Workplace projects failing. It’s not from lack of trying, or not enough people being involved, or not enough money. It’s just that some organisations don’t know what they don’t know. There are nine pillars supporting the success of a Digital Workplace initiative and they go[…]

What is a Digital Workplace and why do you need one?

The term ‘Digital Workplace’ was first coined by Paul Millar, CEO of Digital Workplace Group (DWG) in 2009 as “… the collection of all of the digital tools provided by an organisation to allow its employees to do their jobs.” Definitions have evolved over time, and the one I like to use is more focused[…]

Have your EOFY cake and eat it with SaaS

With EOFY just around the corner, the race to make our balance sheets healthy and shiny is on. It is also a good time for reflection upon the investments that really make a difference to our organisations, now and in the future and the options to optimise these and our finances. How disappointing that investment[…]

Digital economy threatens dinosaurs with extinction

Once again, September quarter figures indicate minimal wages growth with many Australian pay packets only just keeping pace with inflation. According to the Australian Bureau of Statistics, private sector wages grew by just 1.86% after seasonal adjustments over the year to September 2017, with a CPI increase of 1.8% in the same period[1]. The International[…]

Enough about me, what do you think about me?

Second only to firing an employee, managers rate formal performance reviews as the task they dislike the most. It often feels forced and awkward, delivering criticism in a constructive way is extremely difficult, and the formal appraisal process takes up huge amounts of time particularly for those with multiple direct reports. We’re not even sure[…]

Managing stakeholders for a successful intranet launch

If you have recently survived an intranet planning meeting, you can appreciate the difficulties faced by our international peacekeepers, trying to achieve harmony when each party sees different issues, prioritises divergent outcomes and often seem to be speaking another language. The machinations of Rocketman pale in comparison. Managing shifting internal priorities and disagreements between stakeholders[…]