Many organisations in response to the Covid-19 pandemic had to shift their workforce to remote work. With employees gaining a taste for more flexible working arrangements, it’s likely that a hybrid work model (incorporating some form of remote work) will become the norm. A hybrid work model is still quite new for a lot of[…]
As vaccination targets are met, organisations are looking to welcome employees back to the office while still embracing the positive changes that the last 12 months have delivered. While the timings and proportions vary, most organisations report they will continue to have a mix of in-office and remote working for the foreseeable future. Few staff[…]
Team leaders, internal communicators and HR professionals have had a tough gig lately. We need to build culture and shared experience, but the usual ingredients are off the menu. No Friday night drinks, no morning run club or even so much as a shared birthday cake. Virtual events are all we have and these can[…]
Welcome to the team! Please stay away. After the arduous journey of securing budget, advertising, interviewing and hiring a new employee, the last thing you want is for them to leave. Unfortunately, that is often the case with one third of new employees searching for a new job within six months, and 25% leaving before[…]
Information architecture (IA): it sounds hard and complicated and not like the fun job of designing a digital workplace was supposed to be for the Communications team. Never fear, it can be challenging but it is possible to plan and deliver an IA plan that captures users’ requirements. USERS?? Yes. Effective IA requires user involvement[…]
Would you ask a plumber to fix your watch? How about a voice coach to teach your kids soccer? It’s amazing how often organisations expect existing team members to run a Digital Workplace project despite having never had the opportunity to gain relevant experience. Traditionally we see all these kinds of initiatives falling to IT,[…]
It’s not from lack of effort that I see Digital Workplace projects failing. It’s not from lack of trying, or not enough people being involved, or not enough money. It’s just that some organisations don’t know what they don’t know. There are nine pillars supporting the success of a Digital Workplace initiative and they go[…]
The term ‘Digital Workplace’ was first coined by Paul Millar, CEO of Digital Workplace Group (DWG) in 2009 as “… the collection of all of the digital tools provided by an organisation to allow its employees to do their jobs.” Definitions have evolved over time, and the one I like to use is more focused[…]
Human beings often have a great ability to simply solider on. When the going gets tough, we tend to keep going without ever looking around to see whether there’s a better way. After all, as long as the work gets done somehow, everyone wins, right? Well, not really. Perhaps, in the case of a booming[…]
With EOFY just around the corner, the race to make our balance sheets healthy and shiny is on. It is also a good time for reflection upon the investments that really make a difference to our organisations, now and in the future and the options to optimise these and our finances. How disappointing that investment[…]
What is preventing us from reaching our full potential in 2018? As we begin another new year full of challenges and exciting opportunities, ideally refreshed after a break from the office, it’s a good time to consider our approach to how we work. Are we innovative? Have we been drawing on our full arsenal of[…]
Once again, September quarter figures indicate minimal wages growth with many Australian pay packets only just keeping pace with inflation. According to the Australian Bureau of Statistics, private sector wages grew by just 1.86% after seasonal adjustments over the year to September 2017, with a CPI increase of 1.8% in the same period[1]. The International[…]
Second only to firing an employee, managers rate formal performance reviews as the task they dislike the most. It often feels forced and awkward, delivering criticism in a constructive way is extremely difficult, and the formal appraisal process takes up huge amounts of time particularly for those with multiple direct reports. We’re not even sure[…]
If you have recently survived an intranet planning meeting, you can appreciate the difficulties faced by our international peacekeepers, trying to achieve harmony when each party sees different issues, prioritises divergent outcomes and often seem to be speaking another language. The machinations of Rocketman pale in comparison. Managing shifting internal priorities and disagreements between stakeholders[…]
Apparently unsatisfied with beating the world’s top Go player, Google’s AI-powered Alpha computer has gone one better and seems to be creating its own layers of “learning” algorithms, as announced by CEO Sundar Pichai at Google’s I/O 2017 conference. Google’s AI has become its own creator, responding to new information and learning from mistakes. Writing its[…]
Taking a look at the top digital workplace priorities, most organizations highlight connections between colleagues as a key consideration. Collaboration, culture and employee experience also landed in the top five priorities. Intranet effectiveness tied with collaboration for the top spot, highlighting the ongoing importance intranets play in internal digital workplace communications. The 2017 State of[…]
It’s a truth universally acknowledged that in this information age, your company’s ability to attract and retain top talent will be a significant determining factor in its ongoing success.Millennials will comprise about 50% of the workforce by 2020[1] and much has been made of this youngest generation of workers, their preferred means of communicating, their expectations[…]
