With many people working from home at least some of the time, interactions that had previously happened naturally in the office are becoming rarer. Chatting about the day’s news while lining up for coffee, popping over to a desk and noticing a new client pitch, overhearing a conversation about project issues… none of these things are possible without being in the same space.
One term for the connection we feel to our colleagues is social capital: the social knowledge and credit built up over time that helps people function effectively and confidently in the workplace. Remote and hybrid working are diminishing those incidental collisions that build social capital, maintain culture and drive innovation.
"Strong workplace networks are more than just a “nice to have.” They impact two things important to the bottom line: productivity and innovation."
Microsoft 2021 Work Trend Index
Smart organisations are realising the need to proactively create a supportive environment where team members can thrive. Here are nine ideas for fostering human connection in a hybrid work environment.